WISIO
WISIO Studio

Privacy Statement

Last Updated: 23 JULY 2025

INTRODUCTION

WISIO Technology Limited ("we," "our," or "us") operates WISIO Studio, an AI Vision MLOps Platform designed for training, deploying, and managing machine learning data and documents. WISIO Technology Limited is committed to protecting your privacy. This Privacy Statement explains how we handle your data, with a focus on security, transparency, and compliance with applicable regulations, including Hong Kong's Personal Data (Privacy) Ordinance (PDPO).

By accessing or using WISIO, you agree to the terms of this Privacy Statement. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information
  • Registration Information: Name, email, organization, and login credentials.
  • Billing Data: Payment details (processed via secure third-party providers).
B. Usage and Technical Data
  • Operational Logs: Timestamps, IP addresses, API calls, and error reports.
  • Performance Metrics: Compute resource usage (e.g., GPU/CPU utilization).
C. AI/ML Data
  • Input Data: Images, videos, or datasets uploaded for model training/inference.
  • Output Data: Predictions, model artifacts, and performance logs.
  • Annotations & Labels: Metadata generated during model development.
2. How We Use Your Information
  • Provide, maintain, and improve our services
  • Process transactions and authenticate users
  • Train, evaluate, and optimize AI models
  • Monitor platform performance and security
  • Communicate updates, offers, and support
PurposeLegal Basis
Platform operation & maintenanceContractual necessity, Legitimate interest
AI model training & inferenceUser consent, Performance of contract
Security & fraud preventionLegal obligation, Legitimate interest
Compliance with laws (e.g., PDPO)Legal obligation
Improving WISIO's servicesLegitimate interest (anonymized where possible)
3. Data Sharing & Disclosure

We may share data with:

  • Service Providers: Third-party vendors assisting with hosting, analytics, and payments
  • Legal Compliance: If required by law or to protect our rights
  • Business Transfers: In case of mergers, acquisitions, or asset sales

We do not sell your personal data to third parties.

Please be aware that our servers are located in the Hong Kong Special Administrative Region of the People's Republic of China(HKSAR). When you access our services, your Personal Data may be processed and stored in our servers in the Hong Kong Special Administrative Region of the People's Republic of China(HKSAR). This may be a direct provision of your Personal Data to us or a transfer that we or a third-party make.

You retain ownership of the content you upload to WISIO. However, by uploading content, you grant us a worldwide license to use, host, store, reproduce, modify, and distribute your content for the purpose of providing and improving our services.

4. Data Security

We implement industry-standard security measures, including encryption, access controls, and regular audits, to protect your data.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this statement, unless a longer retention period is required by law.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, correct, or delete your data
  • Optimize out of marketing communications
  • Restrict or object to processing
  • Request data portability

To exercise these rights, contact us at [email protected].

7. International Data Transfers

As a Hong Kong-based company, data may be processed in other jurisdictions with appropriate safeguards.

8. Changes to This Privacy Statement

We may update this policy periodically. The latest version will always be posted on our website.

9. Contact Us

For privacy-related inquiries, please contact:

WISIO TECHNOLOGY LIMITED
Unit 552, 5/F, Building 19W, 19 Science Park West Avenue
Hong Kong Science Park, Pak Shek Kok, HONG KONG
Email: [email protected]